Network Support

Do you have internal IT staff that need to stay focused on strategic or mission-critical IT projects versus day-to-day monitoring and maintenance? What specific IT infrastructure projects do you have that require an additional, skilled IT resource to implement? Nexphase can help with a Monthly Maintenance Plan or Block of Time contract.

The Monthly Maintenance Plan

Monthly Maintenance Plans are designed to allow your business to pay for the level of service that you need. The monthly rate of your service is determined by the type of assets and the number or assets being maintained. This allows you to ensure your IT needs are met while controlling costs. Typical items covered include:

  • Priority Scheduling Service
  • Regularly scheduled on-site maintenance visits
  • Telephone and remote control support
  • Perform anti-virus and security updates
  • Weekly checks of the Server(s)
  • Weekly checks of the backup for functionality
  • Maintain Network inventory documentation

The Block of Time Contract

The Block of Time can be used for any services provided by Nexphase Technology Group. Unlike typical support contracts, the Block of Time can be applied toward a wide variety of services over an unspecified period of time. There is no “use it or lose it” deadline and all services can be billed against the Block Of Time. If more time is needed than was initially contracted for, an additional Block of Time can be purchased at the same discounted rate.

Contact Nexphase today to discuss how virtualization could become your most competitive business advantage.